Several members of CD Projekt RED’s upper management have apologised for Cyberpunk 2077’s underwhelming base-console launch.
The statement, shared on the game’s Twitter account, opens with an apology to disgruntled fans: “We would like to start by apologising to you for not showing the game on the base last-gen consoles.”
“And not allowing you to make a more informed decision about your purchase.”
Though players have experienced glitches and bugs on every platform including the PC.
However the base Playstation 4 and Xbox One have been performing so poorly, they normally wouldn’t clear certification for release.
Polish developer CD Projekt RED are best known for their work on the award winning Witcher video game series, which has sold more than 50 million units across its three instalments.
The letter was signed by several prominent members of the company including CEO Marcin Iwiński and studio head Adam Badowski.
— Cyberpunk 2077 (@CyberpunkGame) December 14, 2020
The post promises an initial update “within the next seven days” to be followed by two comprehensive updates in January and February of next year.
The letter then vows to “fix bugs and crashes, and improve the overall experience”.
Chairman of the Management Board, Adam Kiciński said: “We underestimated the scale and complexity of the issues” to a conference call with the company’s management board, released the same day as the apology.
Kiciński continued: “This caused a loss of gamers’ trust and the reputation that we’ve been building through a big part of our lives. That’s why our first steps are solely focused on regaining those two things.”
Cyberpunk 2077’s release also met controversy on December 7, prior to its launch when an article by Liana Ruppert, for Game Informer, warned certain sequences within the game had the potential to trigger epileptic seizures.
CD Projekt has since added a seizure warning to the game’s opening.
Despite the various issues since the game’s release, a financial report released December 11 by the company suggested that the game had recouped all development costs in pre-orders alone.
The statement said that the income received from licensing royalties and pre-orders exceeded the “total development expenditures related to the game.”